This is a guest post by Nathan Teahon, Vice President of Quality Contact Solutions (QCS). Nathan and his team of outbound telemarketing managers run thousands of ...
By Kelsey Olsen, Director of Enhanced Telecom Services One thing that fascinates me is the different business verticals that can benefit from using local caller ID ...
By Angela Garfinkel, President Truth: Using a local phone number for outbound Caller ID does increase your outbound telemarketing answer rates. In fact, just this week, ...
By Rich Hamilton, Director of Marketing & Product Development Outbound Telemarketing is not for the feint of heart. There are so many aspects to consider when ...
By Kelsey Olsen, Director of Enhanced Telecom Services Charities have used the power of the telephone as an effective channel to raise funds for many years. ...
By Rich Hamilton, Director of Marketing & Product Development First, here is a little background. Businesses are increasingly using texting to communicate with current customer and ...
By Angela Garfinkel, Principal of Quality Voice & Data On August 1, the Federal Trade Commission (FTC) issued a press release stating it would begin using ...
By Rich Hamilton, Director of Marketing & Product Development In the beginning, there were phone calls. Then there were call centers to handle those phone calls. ...