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Company News
How to Choose a Local Caller ID Strategy
By Angela Garfinkel, President Truth: Using a local phone number for outbound Caller ID does increase your outbound telemarketing answer rates. In fact, just this week, ...
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Our Local Caller ID Helps Ensure Compliance
By Rich Hamilton, Director of Marketing & Product Development Outbound Telemarketing is not for the feint of heart. There are so many aspects to consider when ...
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Using Local Caller ID Increases List Penetration Rates
Note from the QVD team: This is a guest post by Nathan Teahon, Vice President of Quality Contact Solutions (QCS). Nathan and his team of outbound ...
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Use Local Caller ID Numbers in Fundraising Telemarketing
By Kelsey Olsen, Director of Enhanced Telecom Services Charities have used the power of the telephone as an effective channel to raise funds for many years. ...
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Top 6 Best Practices When Texting in Business
By Rich Hamilton, Director of Marketing & Product Development First, here is a little background. Businesses are increasingly using texting to communicate with current customer and ...
Avoid the FTC Blacklist With Proper Caller ID Management
By Angela Garfinkel, Principal of Quality Voice & Data On August 1, the Federal Trade Commission (FTC) issued a press release stating it would begin using ...
Why Use Texting in Your Telemarketing Services Campaign
By Rich Hamilton, Director of Marketing & Product Development In the beginning, there were phone calls. Then there were call centers to handle those phone calls. ...
QVD Exhibiting at Call Center Week – June 2017
Quality Voice & Data will be exhibiting at Call Center Week 2017, from 6/26/2017 through 6/30/2017. Come visit us at booth 801 and learn more ...
Quality Voice and Data Glossary of Terms
By Kelsey Olsen, Director of Enhanced Telecom Services I am writing this today to give my customers and prospects a fighting chance when I’m on a ...
Outbound Marketing Firm Recognized for Leadership and Innovation
April 7, 2017 (Aurora, NE) The Quality Voice & Data team were the recipients of two awards during the Professional Association for Customer Engagement (PACE) convention and ...