How Outbound Local Caller IDs Help Answer Rates
In today's business world, making outbound calls is an essential part of any telemarketing strategy. However, getting potential customers to answer those calls can be a challenge. One way to increase the likelihood of a successful outbound call program is through the use of local caller ID numbers. When a call comes in from a local number, it is more likely to be answered than if it comes from an unknown or non-local number.
However, simply using local caller ID numbers is not enough. It's important to ensure that those numbers are authentic and not being spoofed. This is where STIR SHAKEN technology comes in. STIR SHAKEN is a framework that ensures caller ID authentication, allowing businesses to verify that the caller ID information being presented is accurate and not being manipulated.
At Quality Voice & Data, we offer local caller ID numbers for sale that are backed by STIR SHAKEN technology. Our robust inventory of local caller ID numbers, combined with STIR SHAKEN technology, ensures a higher answer rate for your outbound call program. In this blog post, we'll discuss the benefits of using local caller ID numbers and STIR SHAKEN technology for your outbound calling program, and why Quality Voice & Data's local caller ID numbers for sale are the solution you need.
What is STIR SHAKEN?
STIR SHAKEN (Secure Telephone Identity Revisited and Signature-based Handling of Asserted information using toKENs) is a set of standards that have been developed to combat illegal caller ID spoofing. The framework ensures that caller ID information is authenticated, allowing businesses to verify that the caller ID information being presented is accurate and not being manipulated.
The STIR SHAKEN framework works by assigning a digital signature to each call. This signature is created by the originating service provider and then verified by the terminating service provider. If the signature is valid, the call is allowed to proceed. If the signature is not valid, the call is either blocked or labeled as potentially fraudulent.
There’s a lot of reasons STIR SHAKEN technology helps your outbound calling program but most importantly -- It helps your outbound calls get answered by displaying accurate caller ID information and not “Spam Likely.” It can also help protect your business's reputation by preventing illegal caller ID spoofing.
To learn more about Stir-Shaken, check out our Stir Shaken 101 Guide or visit our Stir Shaken service page to learn about how QVD can help you.
Local Caller ID Numbers Will Boost Your Answer Rates
Local caller ID numbers can significantly increase your outbound call program's answer rates. When a call comes in from a local number, it is more likely to be answered than if it comes from an unknown or non-local number.
However, it's important to ensure that the local caller ID numbers you are using are authentic and not spoofed. This is where working with a reputable provider comes in. When seeking out a provider for outbound caller ID, there are several things to look for:
- A robust inventory of local caller ID numbers in various markets.
- Clean numbers that are not associated with a negative reputation.
- CNAM storage to ensure a positive reputation when paired with outbound calling best practices.
- Professional consultation to help you get the most out of your outbound calling program.
- Monitoring and remediation to ensure that your caller ID numbers are always performing at their best.
At Quality Voice & Data, we meet all of these requirements and more. Our local caller ID numbers for sale come with a range of features that can help to improve the effectiveness of your outbound calling program. Here are some of the key features:
1. Robust Inventory: Our inventory of local caller ID numbers includes numbers in every market in the United States and Canada, including Puerto Rico. This ensures that you can find a local caller ID number that matches your target audience, no matter where they are located.
2. Clean Numbers: Each new caller ID number assigned to a customer is guaranteed to be a clean number. Each number is rested for a minimum of one year and checked in real-time as they are provisioned. This ensures that the numbers you are purchasing are not associated with any negative reputation.
3. CNAM Storage: Each caller ID number is stored in the National CNAM Database, ensuring a positive reputation when paired with outbound calling best practices. This can help to build trust with potential customers and increase the likelihood of a successful outbound call.
4. Professional Consultation: Our team of caller ID and outbound call experts will provide a no-cost consultation to recommend which best practices are utilized for each client program. This ensures that you are getting the most out of your outbound calling program and using your local caller ID numbers effectively.
5. Monitoring: Using proprietary data sources and methodology, we monitor each caller ID number's results in real-time. If a number has low performance, we proactively replace the number. This ensures that you are always using the best-performing local caller ID numbers for your outbound calling program.
6. Remediation: If you have an important number that has been blocked or labeled unfairly, our team of experts will work to repair the reputation of the number. This can help to ensure that your outbound calling program is not negatively impacted by a blocked or unfairly labeled caller ID number.
Conclusion
Using local caller ID numbers backed by STIR SHAKEN technology is a great way to improve the effectiveness of your outbound calling program. By using verified local caller ID numbers, you can build trust with potential customers and increase the likelihood of a successful outbound call.
At Quality Voice & Data, we offer local caller ID numbers for sale that are backed by STIR SHAKEN technology and come with a range of features that can help to improve the effectiveness of your outbound calling program. Our robust inventory of local caller ID numbers in every market in the United States and Canada, our clean numbers, CNAM storage, professional consultation, monitoring, and remediation make us the ideal partner for your outbound calling program.
Don't let illegal caller ID spoofing negatively impact your business's reputation. Contact Quality Voice & Data today to learn more about our local caller ID numbers for sale and how they can benefit your outbound calling program.
Angela Garfinkel currently serves as Director for Quality Voice & Data. With 30+ years of call center and business process outsourcing experience, Angela provides the QVD team with key insights to support product development, marketing and sales.