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With more than 30 years of experience in technology, telecom and business process management, our team delivers creative & insightful tips. Stay up to date with the latest in outbound calling strategies & the STIR/SHAKEN Framework.
If you’ve noticed your company’s outbound calls are going mostly unanswered, or worse, being labeled as Spam Likely, you’re not alone. The days when the public eagerly answered their phones are long…
In 2021, when fraudulent calls were on the rise, reports showed that about 65% of voice service providers were transmitting illegally spoofed and robocalls. These calls cost consumers an estimated $3…
October 16, 2025
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