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With more than 30 years of experience in technology, telecom and business process management, our team
delivers creative & insightful tips. Stay up to date with the latest in outbound calling strategies & the STIR/SHAKEN Framework.
delivers creative & insightful tips. Stay up to date with the latest in outbound calling strategies & the STIR/SHAKEN Framework.
What is STIR/SHAKEN? How does STIR/SHAKEN work?
In 2021, when fraudulent calls were on the rise, reports showed that about 65% of voice service providers were transmitting illegally spoofed and robocalls. These calls cost consumers an estimated $3…
October 16, 2025
How Real-Time Caller ID Reputation Monitoring Reduces 'Spam Likely' Labels for Better Answer Rates
Making outbound calls is harder than ever. Even real businesses get tagged as “Spam Likely.” Once that label shows up, trust is gone. Old tricks don’t fix it. Buying new numbers, slowing down calls,…
October 01, 2025
BCID Pricing & ROI Calculator (Branded Calling ID)
Try it now: Branded Calling ID (BCID) Pricing & ROI Calculator
September 17, 2025