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Help! My Company's Caller ID is Labeled as Spam Read More

Help! My Company's Caller ID is Labeled as Spam

Help! My Company's Caller ID is Labeled as Spam Call Labeling and Blocking Back Story In today’s world, the rise in the number of robocalls has become a major issue affecting many...
STIR SHAKEN Carriers are Not All the Same Read More

STIR SHAKEN Carriers are Not All the Same

STIR SHAKEN Carriers are Not All the Same The passage of STIR/SHAKEN legislation signaled a seismic change for consumers, contact centers, and carriers alike. Although the...
5 Tips for Turning Up an Elastic SIP Trunk for a Dialer Read More

5 Tips for Turning Up an Elastic SIP Trunk for a Dialer

5 Tips for Turning Up an Elastic SIP Trunk on a Dialer I recently sat down with Jon Olson, QVD’s Senior Network Operations Center (NOC) Technician, to discuss his recent experiences...
Scam Likely - Outbound Telemarketers on High Alert Read More

Scam Likely - Outbound Telemarketers on High Alert

Scam Likely: Outbound Telemarketers and Service Providers on High Alert The outbound telemarketing and dialer service provider industries are on high alert after the recent PhoneBurner...
Stop Showing Up as Scam Likely in Outbound Sales Read More

Stop Showing Up as Scam Likely in Outbound Sales

Stop Showing Up as Scam Likely in Outbound Sales Scam calls have plagued consumers for years, but recent government action has helped improve the situation. STIR/SHAKEN legislation...
How a Caller ID Management Service Saves Time and Money Read More

How a Caller ID Management Service Saves Time and Money

How a Caller ID Management Service Saves Time and Money Outbound calling campaigns have become more challenging in recent years. With US residents receiving approximately 4 billion...
Outbound Caller IDs for Sale from STIR SHAKEN Voice Provider Read More

Outbound Caller IDs for Sale from STIR SHAKEN Voice Provider

STIR SHAKEN Voice Provider Has Outbound Caller IDs for Sale In recent years, the telecommunications industry has been upended by two things: the flood of illegitimate calls aimed at...
Why a Premium Elastic SIP Trunk is Cost Effective Read More

Why a Premium Elastic SIP Trunk is Cost Effective

Call centers are still battling the public’s fear of answering robocalls. Legislation is helping, but so far it's fallen short of expectations. Despite the promise of STIR/SHAKEN...
The Best Caller ID Solutions Drive Measurable Customer Engagement Read More

The Best Caller ID Solutions Drive Measurable Customer Engagement

Despite recent legislation such as STIR/SHAKEN meant to battle robocallers, many consumers still receive unwanted calls daily. And they are fed up. Approximately 8 out of 10 Americans...
Cheap telemarketing phone numbers (DIDs) may cost you your answer rate Read More

Cheap telemarketing phone numbers (DIDs) may cost you your answer rate

Telemarketing phone numbers are not all equal.  When I use the term "telemarketing phone numbers," what does that mean?  I’m referring to the phone number that is displayed as Caller...