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Outbound Caller IDs for Sale from STIR SHAKEN Voice Provider Read More

Outbound Caller IDs for Sale from STIR SHAKEN Voice Provider

STIR SHAKEN Voice Provider Has Outbound Caller IDs for Sale In recent years, the telecommunications industry has been upended by two things: the flood of illegitimate calls aimed at...
Why a Premium Elastic SIP Trunk is Cost Effective Read More

Why a Premium Elastic SIP Trunk is Cost Effective

Call centers are still battling the public’s fear of answering robocalls. Legislation is helping, but so far it's fallen short of expectations. Despite the promise of STIR/SHAKEN...
The Best Caller ID Solutions Drive Measurable Customer Engagement Read More

The Best Caller ID Solutions Drive Measurable Customer Engagement

Despite recent legislation such as STIR/SHAKEN meant to battle robocallers, many consumers still receive unwanted calls daily. And they are fed up. Approximately 8 out of 10 Americans...
Cheap telemarketing phone numbers (DIDs) may cost you your answer rate Read More

Cheap telemarketing phone numbers (DIDs) may cost you your answer rate

Telemarketing phone numbers are not all equal.  When I use the term "telemarketing phone numbers," what does that mean?  I’m referring to the phone number that is displayed as Caller...
The West is Won with STIR/SHAKEN Plus Intelligence Read More

The West is Won with STIR/SHAKEN Plus Intelligence

The problem starts when almost no one picks up the phone when your outbound call center team is making calls.  Your dialer team turns up the dialer, increasing dials per hour.  Your...
Why Are My Calls Showing Up As Scam Likely Or Telemarketer? Read More

Why Are My Calls Showing Up As Scam Likely Or Telemarketer?

The problem starts when almost no one picks up the phone when your business calls. Established customers will answer your calls. But others? Not so much––especially if you're calling...
CNAM Database Facts:  5 Things to Know Read More

CNAM Database Facts:  5 Things to Know

Introduction Do you or your customers ever receive calls from unrecognized numbers? More than likely, the answer is yes. What if the source of these mystery calls was your own...
Will STIR/SHAKEN Attestation Ever Eliminate Robocalls? Read More

Will STIR/SHAKEN Attestation Ever Eliminate Robocalls?

Will STIR/SHAKEN Attestation Levels Ever Eliminate Robocalls? Consumers and legitimate businesses have long decried the curse of robocalls. They are time-consuming and wildly annoying...
Why Trusted Caller ID is Gaining Importance in Outbound Call Centers Read More

Why Trusted Caller ID is Gaining Importance in Outbound Call Centers

Trusted Caller ID is critical for outbound call centers.  With a trusted caller ID, call centers can ensure their calls don't get blocked or mislabeled as spam. Learn more about the...
What are the STIR/SHAKEN Attestation Levels and What Do They Mean? Read More

What are the STIR/SHAKEN Attestation Levels and What Do They Mean?

STIR/SHAKEN Attestation levels were developed by the Robocall Taskforce, established by the Federal Communications Commission in response to the overwhelming problem of illegal...