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      With more than 30 years of experience in technology, telecom and business process management, our team
      delivers creative & insightful tips. Stay up to date with the latest in outbound calling strategies & the STIR/SHAKEN Framework.
      STIRSHAKEN Read More

      How STIR/SHAKEN Helps Get Customers to Answer Your Calls

      What do you do when your phone rings with an unknown number on your caller ID? Could it be the Neweegan Prince calling with instructions to claim your riches from a distant ...
      October 05, 2021 / 0
      STIR/SHAKEN Read More

      How STIR/SHAKEN Helps Call Centers Increase Answer Rates & Protect Their Brand Reputation

      Today I received a call from a number I didn’t recognize. Like most of us do, I declined the call. Thirty seconds later, my phone chimed, indicating that I had ...
      July 28, 2021 / 0
      STIRSHAKEN Read More

      Meeting the STIR/SHAKEN Regulatory and Compliance Requirements for Call Centers

      July 1 will be here before we know it. If your calls are not digitally signed with full attestation to meet the STIR/SHAKEN standards right now, it is time to take action.   Why ...
      May 21, 2021 / 0