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With more than 30 years of experience in technology, telecom and business process management, our team
delivers creative & insightful tips. Stay up to date with the latest in outbound calling strategies & the STIR/SHAKEN Framework.
delivers creative & insightful tips. Stay up to date with the latest in outbound calling strategies & the STIR/SHAKEN Framework.
Why Trusted Caller ID is Gaining Importance in Outbound Call Centers
Trusted Caller ID is critical for outbound call centers. With a trusted caller ID, call centers can ensure their calls don't get blocked or mislabeled as spam. Learn more about the best practices…
December 08, 2022 /
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What are the STIR/SHAKEN Attestation Levels and What Do They Mean?
STIR/SHAKEN Attestation levels were developed by the Robocall Taskforce, established by the Federal Communications Commission in response to the overwhelming problem of illegal robocalls.…
November 30, 2022 /
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My Calls are Getting Blocked or Tagged
New customers often come to us saying, “My calls are getting blocked or tagged”. Can Quality Voice & Data help? The short answer is Yes. The number one way to avoid this is to use a carrier (like…
November 23, 2022 /
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