STIR/SHAKEN Trusted Caller Program
STIR/SHAKEN Trusted Caller Program Ensures Confidence and Integrity
As a SHAKEN Service Provider, Quality Voice & Data is recognized as a TrustedCaller™. With this status, QVD will digitially sign and deliver your calls with the highest-level attestation designated by the STIR/SHAKEN framework, known as “Full” or “A” Attestation.
This is more important than ever before because effective 6/30/2022, any non-wireline carrier that is not an authorized SHAKEN Service Provider will have their calls blocked by other carriers. And it is important to note that most call centers’ telecom carriers are non-wireline (they are SIP or VoIP). It is easy to do a SHAKEN test to identify for sure if your carrier is delivering calls to the major carriers with an A Attestation, meaning that they are a SHAKEN Service Provider and they have direct termination to each major carrier.
Conduct a STIR/SHAKEN telecom carrier test today
It’s easy to conduct a test to identify if your existing carrier is delivering calls to the major carriers with a SHAKEN route and A Attestation. Fill out this form and a member of our team will be in contact to schedule the test.
How Does QVD Ensure Integrity in the TrustedCaller™ Program?
A key component of our TrustedCaller™ program is the Trusted Call Completion application process. Each client must completed this application which includes providing key information about the company’s beneficial owners. It is similar to the financial services industry standard called Know Your Customer (KYC).
As a SHAKEN Service Provider, it is our responsibility to ensure that each client can be easily identified and notified if necessary. Our status as a SHAKEN Service Provider can be revoked if we fail to provide required information to the Traceback Group. The TraceBack Group is an industry consortium sanctioned by the Federal Communications Commission (FCC) to conduct private-led efforts to trace back the origin of suspected unlawful robocalls.
Let us discuss your specific, unique needs with you today. Click here to schedule a call with Steve Eveland, VP of Sales.