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How to Choose a Local Caller ID Strategy Read More

How to Choose a Local Caller ID Strategy

Truth: Using a local phone number for outbound Caller ID does increase your outbound telemarketing answer rates. In fact, just this week, a major telecom carrier just told us that when...
Our Local Caller ID Helps Ensure Compliance with Federal Laws Read More

Our Local Caller ID Helps Ensure Compliance with Federal Laws

By Rich Hamilton, Director of Marketing & Product Development Outbound Telemarketing is not for the feint of heart. There are so many aspects to consider when setting up a campaign,...
Using Local Caller ID Increases List Penetration Rates Read More

Using Local Caller ID Increases List Penetration Rates

There is nothing more frustrating than when you have an outbound telemarketing campaign rolling along with strong performance, and then have it drop like a rock halfway through the...
Use Local Caller ID Numbers in Fundraising Telemarketing Read More

Use Local Caller ID Numbers in Fundraising Telemarketing

Charities have used the power of the telephone as an effective channel to raise funds for many years. The phone is a powerful tool that gives charities a way to reach many potential...
Top 6 Best Practices When Texting in Business Read More

Top 6 Best Practices When Texting in Business

By Rich Hamilton, Director of Marketing & Product Development First, here is a little background. Businesses are increasingly using texting to communicate with current customer and...
Avoid the FTC Blacklist With Proper Caller ID Management Read More

Avoid the FTC Blacklist With Proper Caller ID Management

By Angela Garfinkel, Principal of Quality Voice & Data On August 1, the Federal Trade Commission (FTC) issued a press release stating it would begin using consumer compliants to...
Why Use Texting in Your Telemarketing Services Campaign Read More

Why Use Texting in Your Telemarketing Services Campaign

By Rich Hamilton, Director of Marketing & Product Development In the beginning, there were phone calls. Then there were call centers to handle those phone calls. More recently,...
QVD Exhibiting at Call Center Week – June 2017 Read More

QVD Exhibiting at Call Center Week – June 2017

Quality Voice & Data will be exhibiting at Call Center Week 2017, from 6/26/2017 through 6/30/2017.   Come visit us at booth 801 and learn more about Local Caller ID and how it can...
Quality Voice and Data Glossary of Terms Read More

Quality Voice and Data Glossary of Terms

I am writing this today to give my customers and prospects a fighting chance when I’m on a roll and rambling on to explain how Caller ID works, for example. It’s easy for me to forget...
Outbound Marketing Firm Recognized for Leadership and Innovation Read More

Outbound Marketing Firm Recognized for Leadership and Innovation

April 7, 2017 (Aurora, NE) The Quality Voice & Data team were the recipients of two awards during the Professional Association for Customer Engagement (PACE) convention and expo in...