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Why does my phone number show up as Spam? Read More

Why does my phone number show up as Spam?

You're a legitimate business owner, not a scammer. So why does your number show up as spam on customers' phones? This issue is more than just a minor technical mishap. It could damage...
One SIP Provider is happy to see telephone scammers penalized Read More

One SIP Provider is happy to see telephone scammers penalized

This FCC Action Helps Ensure the Future Viability of Quality SIP Providers With the STIR/SHAKEN implementation completed, voice service providers and the government are fighting back...
Why does my phone number show up as spam? - Quality Voice & Data Read More

Why does my phone number show up as spam? - Quality Voice & Data

So you are asking, Why does my phone number show up as spam? Why Scam Likely is a Call Center Problem One of your call agents dials a prospective customer. The phone rings, but the...
Exploring Bring Your Own Carrier for Your Hosted Dialer? Read More

Exploring Bring Your Own Carrier for Your Hosted Dialer?

Hosted dialers have become the call center and outbound telemarketing industry norm. Unfortunately, most hosted dialers also charge a premium rate per minute when you use their...
Do you answer calls if the Caller ID says Scam Likely? Read More

Do you answer calls if the Caller ID says Scam Likely?

Do you answer the call if the caller ID says “Scam Likely?”
Calls with Checkmark Have Been Verified by the Carrier Read More

Calls with Checkmark Have Been Verified by the Carrier

By Angela Garfinkel, Director Calls with checkmark have been verified by the carrier I was reviewing my missed calls on my mobile phone this morning and noticed a checkmark next to the...