By Heather Dubas, Senior Operations Manager We all remember those days of hearing the phone ring and not even thinking twice before answering. Well… most of us remember those days and...
By Angela Garfinkel You would never consider handing out a business card with only your phone number and no name on it. You also would never hand out a business card with the wrong...
Is your dialer displaying a local caller ID for each of your telemarketing campaigns? Are you confident that you have an appropriate Local Caller ID Number in place that will allow...
One thing that fascinates me is the different business verticals that can benefit from using local caller ID numbers. When QVD started providing local caller ID numbers, we were...
Truth: Using a local phone number for outbound Caller ID does increase your outbound telemarketing answer rates. In fact, just this week, a major telecom carrier just told us that when...
By Rich Hamilton, Director of Marketing & Product Development Outbound Telemarketing is not for the feint of heart. There are so many aspects to consider when setting up a campaign,...
There is nothing more frustrating than when you have an outbound telemarketing campaign rolling along with strong performance, and then have it drop like a rock halfway through the...
Charities have used the power of the telephone as an effective channel to raise funds for many years. The phone is a powerful tool that gives charities a way to reach many potential...
By Rich Hamilton, Director of Marketing & Product Development First, here is a little background. Businesses are increasingly using texting to communicate with current customer and...
By Angela Garfinkel, Principal of Quality Voice & Data On August 1, the Federal Trade Commission (FTC) issued a press release stating it would begin using consumer compliants to...