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STIR/SHAKEN Compliance Deadline Update Read More

STIR/SHAKEN Compliance Deadline Update

By Angela Garfinkel, Director VoIP/IP Networks SHAKEN deadline is quickly approaching
How STIR/SHAKEN Helps Call Centers Increase Answer Rates & Protect Their Brand Reputation Read More

How STIR/SHAKEN Helps Call Centers Increase Answer Rates & Protect Their Brand Reputation

Want to increase answer rates? Here’s a scenario: Today I received a call from a number I didn’t recognize. Like most of us do, I declined the call. Thirty seconds later, my phone...
Meeting the STIR/SHAKEN Regulatory and Compliance Requirements for Call Centers Read More

Meeting the STIR/SHAKEN Regulatory and Compliance Requirements for Call Centers

July 1 will be here before we know it. If your calls are not digitally signed with full attestation to meet the STIR/SHAKEN regulatory standards right now, it is time to take action.  
Call Centers – Are you prepared for STIR/SHAKEN? Read More

Call Centers – Are you prepared for STIR/SHAKEN?

As a call center, your main objective is to have calls successfully reach your client’s customers. With less than four months remaining before the deadline for the TRACED Act’s...
What Call Centers Need To Know About SHAKEN/STIR Read More

What Call Centers Need To Know About SHAKEN/STIR

Aurora, NE (February 11th, 2021) Quality Voice & Data, Inc. (QVD) announces that the webinar recording “What Call Centers Need To Know About STIR/SHAKEN” was presented to BPESA members...
STIR/SHAKEN Guide for the Call Center Read More

STIR/SHAKEN Guide for the Call Center

The TRACED ACT is rapidly changing how carriers and call centers operate. It requires full network adoption of STIR/SHAKEN by all carriers in 2021 and directly influences your contact...
Quality Voice & Data Attains Authorized SHAKEN Service Provider Status Read More

Quality Voice & Data Attains Authorized SHAKEN Service Provider Status

QVD announced today that it is one of the first telephone carriers authorized by the STIR/SHAKEN governing authority to digitally sign calls with full attestation for its customers.