Major BPO Doubles Dial Conversions With Trusted Call Completion®
August 23, 2024 /
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Major BPO Doubles Dial Conversions With Trusted Call Completion®
We help our clients overcome some of the most challenging obstacles in outbound call delivery. Obstacles like “showing up as spam likely” or “failures to ring through” can reduce...
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STIR/SHAKEN Compliance Deadline Update
VoIP/IP Networks SHAKEN deadline is quickly approaching
Is Your Telephone Carrier SHAKEN your Leg?
By Dean Garfinkel
How STIR/SHAKEN Helps Increase Answer Rates & Protect Brand Reputation
Want to increase answer rates? Here’s a scenario: Today I received a call from a number I didn’t recognize. Like most of us do, I declined the call. Thirty seconds later, my phone...
Meeting STIR/SHAKEN Regulatory, Compliance Requirements - Call Centers
July 1 will be here before we know it. If your calls are not digitally signed with full attestation to meet the STIR/SHAKEN regulatory standards right now, it is time to take action.
Call Centers – Are you prepared for STIR/SHAKEN?
As a call center, your main objective is to have calls successfully reach your client’s customers. With less than four months remaining before the deadline for the TRACED Act’s...
What Call Centers Need To Know About SHAKEN/STIR
Aurora, NE (February 11th, 2021) Quality Voice & Data, Inc. (QVD) announces that the webinar recording “What Call Centers Need To Know About STIR/SHAKEN” was presented to BPESA members...
STIR/SHAKEN Guide for the Call Center
How did SHAKEN and Telecom Network Analytics Get Created? In 2021, an analytic provider estimated approximately 110 billion scam calls were sent out in that year alone, which can...
Quality Voice & Data Attains Authorized SHAKEN Service Provider Status
QVD announced today that it is one of the first telephone carriers authorized by the STIR/SHAKEN governing authority to digitally sign calls with full attestation for its customers.
