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6 Best Telemarketing Best Practices for Outbound B2B Telemarketing Read More

6 Best Telemarketing Best Practices for Outbound B2B Telemarketing

6 Telemarketing Best Practices for Outbound B2B Telemarketing Outbound telemarketing is an effective way of getting leads, closing sales, and getting returning customers. However, it...
Prerecorded Voice Messages are Mostly Illegal Read More

Prerecorded Voice Messages are Mostly Illegal

Prerecorded Voice Messages are Mostly Illegal For telemarketers, outbound prerecorded voice messages can sound like a great idea. Rather than relying on an employee delivering a sales...
Caller ID Mapping and Calls with a Check Mark Read More

Caller ID Mapping and Calls with a Check Mark

As a business owner or marketer, one of the most effective ways to reach potential customers is through outbound telemarketing. But to get the best results, it's important to have a...
Telemarketing Phone Numbers' Fate, SHAKEN, and Call Analytics Read More

Telemarketing Phone Numbers' Fate, SHAKEN, and Call Analytics

Telemarketing Phone Numbers' Fate Determined by SHAKEN and Call Analytics Telemarketers face many challenges as they pursue the sale of their products and services. Many consumers and...
New Caller ID Management Tool to Streamline Business Process Read More

New Caller ID Management Tool to Streamline Business Process

CallerID Management Tool Now Available from QVD The team at Quality Voice & Data recently released our CallerID Management Tool™. As teams strive to enhance customer service and...
What is Voice Call Authentication and How Does it Affect Your Company? Read More

What is Voice Call Authentication and How Does it Affect Your Company?

What is Voice Call Authentication? For years, robocallers have plagued everyone who owns a phone with seemingly endless spam and scam calls. Millions of people have been routinely...
Help! My Company's Caller ID is Labeled as Spam Read More

Help! My Company's Caller ID is Labeled as Spam

Help! My Company's Caller ID is Labeled as Spam Call Labeling and Blocking Back Story In today’s world, the rise in the number of robocalls has become a major issue affecting many...
STIR SHAKEN Carriers are Not All the Same Read More

STIR SHAKEN Carriers are Not All the Same

STIR SHAKEN Carriers are Not All the Same The passage of STIR/SHAKEN legislation signaled a seismic change for consumers, contact centers, and carriers alike. Although the...
5 Tips for Turning Up an Elastic SIP Trunk for a Dialer Read More

5 Tips for Turning Up an Elastic SIP Trunk for a Dialer

5 Tips for Turning Up an Elastic SIP Trunk on a Dialer I recently sat down with Jon Olson, QVD’s Senior Network Operations Center (NOC) Technician, to discuss his recent experiences...
Scam Likely - Outbound Telemarketers on High Alert Read More

Scam Likely - Outbound Telemarketers on High Alert

Scam Likely: Outbound Telemarketers and Service Providers on High Alert The outbound telemarketing and dialer service provider industries are on high alert after the recent PhoneBurner...