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Led by Dean Garfinkel, a nationally recognized call center expert with over 30 years of experience in technology, telecom & business process management,
Quality Voice & Data provides customers with the tools they need to successfully execute outbound calling campaigns.

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Latest News

With more than 30 years of experience in technology, telecom and business process management, our team
delivers creative & insightful tips. Stay up to date with the latest in outbound calling strategies & the STIR/SHAKEN Framework.
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Caller ID Reputation Management: A Comprehensive Guide

Decoding Caller ID Reputation The ability to communicate effectively and efficiently with customers is crucial. While various modes of communication are available, a good old-fashioned phone call…
October 02, 2023 / 0
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STIR/SHAKEN: Everything You Need to Know

Written By Angela Garfinkel, an industry expert with 30+ years of experience
September 18, 2023 / 0
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What is a DID Provider? Everything You Need To Know.

DID Provider Overview A Direct Inward Dialing (DID) provider is a telecommunications company or service that offers businesses the capability to assign unique phone numbers to their internal…
September 08, 2023 / 0
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