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Quality Voice and Data Glossary of Terms
I am writing this today to give my customers and prospects a fighting chance when I’m on a roll and rambling on to explain how Caller ...
Outbound Marketing Firm Recognized for Leadership and Innovation
April 7, 2017 (Aurora, NE) The Quality Voice & Data team were the recipients of two awards during the Professional Association for Customer Engagement (PACE) convention and ...
Caller ID Management for Call Center Professionals
By Kelsey Olsen, Director of Enhanced Telecom Services Many outbound telemarketing call centers know the value in using local caller ID numbers. Managing the Local Caller ...
Local Presence
Using targeted area codes to create a local presence can give your company the competitive edge. Our service is designed to ensure proper caller ID delivery ...
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How Caller ID Works
Dean Garfinkel, telecommunications industry expert, explains how Caller ID works By Angela Garfinkel Request a Free Trial Federal regulations require telemarketers to transmit accurate Caller ID information, including the ...
The Compliance Phone: Prevent TCPA Class Action Lawsuits
By Dean Garfinkel, President of Quality Voice and Data If you place telemarketing calls to wireless phone numbers (and VoIP numbers), be aware that you must ...
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Use a Local Caller ID Number to Increase Answer Rate
Using Caller ID with name is critical to providing a transparent customer experience. Using a local caller ID number will help to increase answer rate. Here ...
QVD Launches Standalone Non-ATDS Telephone
Standalone Non-ATDS Telephone Ensures Compliance with the Telephone Consumer Protection Act (TCPA) AURORA, NE – (September 13, 2016) – Quality Voice & Data, Inc. (QVD) has ...
Caller ID Best Practices for Outbound Telemarketing Programs
Caller ID strategy is an often overlooked aspect of setting up a new outbound telemarketing campaign. The reason Caller ID is often overlooked is because it ...
Dean Garfinkel Receives PACE Fulcrum Award for Leadership
Aurora, Nebraska, USA – April 28, 2016 – The Professional Association for Customer Engagement (PACE) awarded Dean Garfinkel, President of Quality Voice & Data (QVD), with the ...