Charities have used the power of the telephone as an effective channel to raise funds for many years. The phone is a powerful tool that gives charities a way to reach many potential...
By Rich Hamilton, Director of Marketing & Product Development First, here is a little background. Businesses are increasingly using texting to communicate with current customer and...
By Angela Garfinkel, Principal of Quality Voice & Data On August 1, the Federal Trade Commission (FTC) issued a press release stating it would begin using consumer compliants to...
By Rich Hamilton, Director of Marketing & Product Development In the beginning, there were phone calls. Then there were call centers to handle those phone calls. More recently,...
Quality Voice & Data will be exhibiting at Call Center Week 2017, from 6/26/2017 through 6/30/2017. Come visit us at booth 801 and learn more about Local Caller ID and how it can...
I am writing this today to give my customers and prospects a fighting chance when I’m on a roll and rambling on to explain how Caller ID works, for example. It’s easy for me to forget...
April 7, 2017 (Aurora, NE) The Quality Voice & Data team were the recipients of two awards during the Professional Association for Customer Engagement (PACE) convention and expo in...
By Kelsey Olsen, Director of Enhanced Telecom Services Many outbound telemarketing call centers know the value in using local caller ID numbers. Managing the Local Caller ID phone...
Using targeted area codes to create a local presence can give your company the competitive edge. Our service is designed to ensure proper caller ID delivery with name display for...
Dean Garfinkel, telecommunications industry expert, explains how Caller ID works By Angela Garfinkel Request a Free Trial Federal regulations require telemarketers to transmit accurate...