Blog

Quality Voice & Data will be exhibiting at Call Center Week 2017, from 6/26/2017 through 6/30/2017. Come visit us at booth 801 and learn more about Local Caller ID and how it can...

I am writing this today to give my customers and prospects a fighting chance when I’m on a roll and rambling on to explain how Caller ID works, for example. It’s easy for me to forget...

April 7, 2017 (Aurora, NE) The Quality Voice & Data team were the recipients of two awards during the Professional Association for Customer Engagement (PACE) convention and expo in...

By Kelsey Olsen, Director of Enhanced Telecom Services Many outbound telemarketing call centers know the value in using local caller ID numbers. Managing the Local Caller ID phone...

Using targeted area codes to create a local presence can give your company the competitive edge. Our service is designed to ensure proper caller ID delivery with name display for...

Dean Garfinkel, telecommunications industry expert, explains how Caller ID works By Angela Garfinkel Request a Free Trial Federal regulations require telemarketers to transmit accurate...

By Dean Garfinkel, President of Quality Voice and Data If you place telemarketing calls to wireless phone numbers (and VoIP numbers), be aware that you must place the calls using a...

Using Caller ID with name is critical to providing a transparent customer experience. Using a local caller ID number will help to increase answer rate. Here are four scenarios Scenario...

Standalone Non-ATDS Telephone Ensures Compliance with the Telephone Consumer Protection Act (TCPA) AURORA, NE – (September 13, 2016) – Quality Voice & Data, Inc. (QVD) has launched a...

Caller ID strategy is an often overlooked aspect of setting up a new outbound telemarketing campaign. The reason Caller ID is often overlooked is because it isn’t one of the Big 3...