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By Kelsey Olsen, Director of Enhanced Telecom Services Many outbound telemarketing call centers know the value in using local caller ID numbers. Managing the Local Caller ID phone...

Using targeted area codes to create a local presence can give your company the competitive edge. Our service is designed to ensure proper caller ID delivery with name display for...

Dean Garfinkel, telecommunications industry expert, explains how Caller ID works By Angela Garfinkel Request a Free Trial Federal regulations require telemarketers to transmit accurate...

By Dean Garfinkel, President of Quality Voice and Data If you place telemarketing calls to wireless phone numbers (and VoIP numbers), be aware that you must place the calls using a...

Using Caller ID with name is critical to providing a transparent customer experience. Using a local caller ID number will help to increase answer rate. Here are four scenarios Scenario...

Standalone Non-ATDS Telephone Ensures Compliance with the Telephone Consumer Protection Act (TCPA) AURORA, NE – (September 13, 2016) – Quality Voice & Data, Inc. (QVD) has launched a...

Caller ID strategy is an often overlooked aspect of setting up a new outbound telemarketing campaign. The reason Caller ID is often overlooked is because it isn’t one of the Big 3...

Aurora, Nebraska, USA – April 28, 2016 – The Professional Association for Customer Engagement (PACE) awarded Dean Garfinkel, President of Quality Voice & Data (QVD), with the...

Second from the left is our Kelsey Olsen By Angela Garfinkel The 2016 Professional Association for Customer Engagement (PACE) convention and expo, held in Orlando, FL on April...

Most telemarketers and outbound telephone campaign managers know that using Local Caller ID numbers is a powerful tool to increase the percentage of time that a consumer or business...