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Caller ID Management for Call Center Professionals Read More

Caller ID Management for Call Center Professionals

By Kelsey Olsen, Director of Enhanced Telecom Services Many outbound telemarketing call centers know the value in using local caller ID numbers. Managing the Local Caller ID phone...
Local Presence Read More

Local Presence

Using targeted area codes to create a local presence can give your company the competitive edge.  Our service is designed to ensure proper caller ID delivery with name display for...
How Caller ID Works Read More

How Caller ID Works

Dean Garfinkel, telecommunications industry expert, explains how Caller ID works By Angela Garfinkel Request a Free Trial Federal regulations require telemarketers to transmit accurate...
The Compliance Phone: Prevent TCPA Class Action Lawsuits Read More

The Compliance Phone: Prevent TCPA Class Action Lawsuits

By Dean Garfinkel, President of Quality Voice and Data If you place telemarketing calls to wireless phone numbers (and VoIP numbers), be aware that you must place the calls using a...
Use a Local Caller ID Number to Increase Answer Rate Read More

Use a Local Caller ID Number to Increase Answer Rate

Using Caller ID with name is critical to providing a transparent customer experience. Using a local caller ID number will help to increase answer rate. Here are four scenarios Scenario...
QVD Launches Standalone Non-ATDS Telephone Read More

QVD Launches Standalone Non-ATDS Telephone

Standalone Non-ATDS Telephone Ensures Compliance with the Telephone Consumer Protection Act (TCPA) AURORA, NE – (September 13, 2016) – Quality Voice & Data, Inc. (QVD) has launched a...
Caller ID Best Practices for Outbound Telemarketing Programs Read More

Caller ID Best Practices for Outbound Telemarketing Programs

Caller ID strategy is an often overlooked aspect of setting up a new outbound telemarketing campaign.  The reason Caller ID is often overlooked is because it isn’t one of the Big 3...
Dean Garfinkel Receives PACE Fulcrum Award for Leadership Read More

Dean Garfinkel Receives PACE Fulcrum Award for Leadership

Aurora, Nebraska, USA – April 28, 2016 – The Professional Association for Customer Engagement (PACE) awarded Dean Garfinkel, President of Quality Voice & Data (QVD), with the...
PACE Convention Recap Read More

PACE Convention Recap

Second from the left is our Kelsey Olsen By Angela Garfinkel The 2016 Professional Association for Customer Engagement (PACE) convention and expo, held in Orlando, FL on April...
Local Caller ID with Name Display will increase your conversion rate Read More

Local Caller ID with Name Display will increase your conversion rate

Most telemarketers and outbound telephone campaign managers know that using Local Caller ID numbers is a powerful tool to increase the percentage of time that a consumer or business...