One thing that fascinates me is the different business verticals that can benefit from using local caller ID numbers. When QVD started providing local caller ID numbers, we were...
Truth: Using a local phone number for outbound Caller ID does increase your outbound telemarketing answer rates. In fact, just this week, a major telecom carrier just told us that when...
By Rich Hamilton, Director of Marketing & Product Development Outbound Telemarketing is not for the feint of heart. There are so many aspects to consider when setting up a campaign,...
There is nothing more frustrating than when you have an outbound telemarketing campaign rolling along with strong performance, and then have it drop like a rock halfway through the...
Charities have used the power of the telephone as an effective channel to raise funds for many years. The phone is a powerful tool that gives charities a way to reach many potential...
By Rich Hamilton, Director of Marketing & Product Development First, here is a little background. Businesses are increasingly using texting to communicate with current customer and...
By Angela Garfinkel, Principal of Quality Voice & Data On August 1, the Federal Trade Commission (FTC) issued a press release stating it would begin using consumer compliants to...
By Rich Hamilton, Director of Marketing & Product Development In the beginning, there were phone calls. Then there were call centers to handle those phone calls. More recently,...
Quality Voice & Data will be exhibiting at Call Center Week 2017, from 6/26/2017 through 6/30/2017. Come visit us at booth 801 and learn more about Local Caller ID and how it can...
I am writing this today to give my customers and prospects a fighting chance when I’m on a roll and rambling on to explain how Caller ID works, for example. It’s easy for me to forget...