How Real-Time Caller ID Reputation Monitoring Reduces 'Spam Likely' Labels for Better Answer Rates
October 01, 2025 /
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Dean Garfinkel Receives PACE Fulcrum Award for Leadership
Aurora, Nebraska, USA – April 28, 2016 – The Professional Association for Customer Engagement (PACE) awarded Dean Garfinkel, President of Quality Voice & Data (QVD), with the...
PACE Convention Recap
Second from the left is our Kelsey Olsen By Angela Garfinkel The 2016 Professional Association for Customer Engagement (PACE) convention and expo, held in Orlando, FL on April...
Local Caller ID with Name Display will increase your conversion rate
Most telemarketers and outbound telephone campaign managers know that using Local Caller ID numbers is a powerful tool to increase the percentage of time that a consumer or business...
How Local Caller ID Works and How to Ensure a Proper Name Display
What is Caller ID Name Display? To use a name or not use a name, that is the question. By now we should all know the value of using Local Caller ID numbers to achieve higher answer...
Tool to avoid being placed on the FCC telemarketing blacklist
Do you conduct outbound telemarketing? Do you want to protect your organization against consumer complaints and potential government fines or penalties resulting from the FCC...
TCPA FCC Declaratory Ruling
On Friday July 10th 2015, the Federal Communications Commission (FCC) released its anticipated Telephone Consumer Protection Act (TCPA) Declaratory Ruling. The FCC Declaratory Ruling,...
How to Create a Local Presence for Your Business
How to Create a Local Presence for Your Business When Making Outbound Telephone Calls Before using Local Caller ID numbers to create a Local Presence, one should have a well-developed...
Local Caller ID Increased Clients Answer Rate
The Story The Answer Rate Problem This is an actual client success story. The client markets its services to consumers in the lower 48 states. Outbound B to C telemarketing is the...
Director of Enhanced Telecom Services is Appointed
Quality Voice & Data, Inc. is pleased to announce the appointment of veteran employee Kelsey Olsen to the position of Director of Enhanced Telecom Services. Kelsey will be responsible...
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