Dean Garfinkel recognized as Treasurer of the PACE Board of Directors
Dean Garfinkel, PACE National Board of Directors member, Treasurer and Executive Committee member, and other board members were recognized for their service during the PACE National Convention and Expo (ACX’18). The 2018 PACE National Board of Directors includes chair Lori Fentem (Synergy Solutions), Vice Chair Ken Sponsler (CompliancePoint), Secretary Mark Boehmer (Ameritas Group), Andy Balthaser (Alorica), James Danz (Wyndham Resorts), Sam Falletta (Incept Corp.), Stephen Ferber (Golden Gate BPO), Joe Galvin (Comcast), Christa Heibel (CH Consulting Group), Mandy Horton (Careington International Corporation), Bob Kobek (CustomerCount), Karl Koster (Noble Systems), Harvey Livingston (AT&T), Rob Marshall (VoiceTeam), John Nelson (Bank of America), Michael Thompson (TPG TeleManagement) and Michele Shuster, General Counsel, (Mac Murray & Shuster, LLP).
Dean has been on the PACE National Board for 15 years, serving for 4 years as Treasurer. Dean is a frequently-sought after thought leader on all telecom and compliance issues relevant to the call center and telemarketing industry.
Dean has more than 30 years experience in a wide-range of technologies, including TDM, SS7, IP, WIFI and Wireless, Caller ID and Do Not Call compliance, and specializes in value-added solution development. He is the inventor of TeleBlock®, a patented call routing system, which is a national telecom standard sold by telecom giants like AT&T, Verizon, Century Link and Windstream. Dean is the President of Quality Voice & Data, an Authorized Shaken Service Provider. Dean’s passion for creating value-added solutions for his clients has resulted in numerous solutions which are industry-standard and used by most Fortune 500 call centers and their call center vendor partners. To reach Dean, email him at dean@qualityvoicedata.com.