Company News - Quality Voice & Data

Call Centers – Are you prepared for STIR/SHAKEN?

As a call center, your main objective is to have calls successfully reach your client’s customers. With less than four months remaining before the deadline for ...

March 18, 2021 / 0 comments

STIR/SHAKEN Experts Tapped To Present “What Call Centers Need To Know About SHAKEN/STIR” to BPESA members

Aurora, NE (February 11th, 2021) Quality Voice & Data, Inc. (QVD) announces that the webinar recording “What Call Centers Need To Know About SHAKEN/STIR” was presented to BPESA members ...

February 13, 2021 / 0 comments

STIR/SHAKEN Guide for the Call Center

The TRACED ACT is rapidly changing how carriers and call centers operate. It requires full network adoption of STIR/SHAKEN by all carriers in 2021 and directly influences ...

November 19, 2020 / 0 comments

What Is STIR/SHAKEN & Why It Is Important?

If the rise in unwanted calls isn’t a big enough irritation, the spoofing of numbers and changing Caller ID’s is. This deception and annoyance have led consumers ...

September 28, 2020 / 0 comments

Steve Eveland joins Quality Voice & Data as Vice President of Sales

Aurora, NE (July 21, 2020) Quality Voice & Data, Inc. (QVD) is pleased to announce Steve Eveland has joined the organization as Vice President of Sales. ...

July 21, 2020 / 0 comments

Quality Voice & Data Attains Authorized SHAKEN Service Provider Status

QVD announced today that it is one of the first telephone carriers authorized by the STIR/SHAKEN governing authority to digitally sign calls with full attestation for ...

May 26, 2020 / 0 comments

Telinta and TextBetter® Team Up for SMS Solutions for VoIP Service Providers in the US

• Unique white label solution enables any US phone number to both send and receive SMS via the end user’s email without changing ownership or porting ...

December 18, 2018 / 0 comments

Caller ID Management for Dummies

By Nathan Teahon, Vice President at Quality Contact Solutions Caller ID Management isn’t that difficult. Or, rather, it doesn’t have to be. Like most things, it ...

October 17, 2018 / 0 comments

Pro Tips for Using Non-Voice Contacts in a Telemarketing Company

Great outbound telemarketing companies have been evolving over the last 10 years to include chat, text and email in their communication strategy. The addition of these ...

June 07, 2018 / 0 comments