Major BPO Doubles Dial Conversions With Trusted Call Completion®
August 23, 2024 /
0
Read More
Major BPO Doubles Dial Conversions With Trusted Call Completion®
We help our clients overcome some of the most challenging obstacles in outbound call delivery. Obstacles like “showing up as spam likely” or “failures to ring through” can reduce...
Read More
Fix Scam Likely Calls Problem with STIR SHAKEN Telecom
How Outbound Marketers Get Hurt by Spam Likely Calls As outbound telemarketing continues to remain a crucial strategy for companies, leaders must remain vigil to ensure their calls are...
Read More
Caller ID Mapping and Calls with a Check Mark
As a business owner or marketer, one of the most effective ways to reach potential customers is through outbound telemarketing. But to get the best results, it's important to have a...
Read More
What is Voice Call Authentication and How Does it Affect Your Company?
What is Voice Call Authentication? For years, robocallers have plagued everyone who owns a phone with seemingly endless spam and scam calls. Millions of people have been routinely...
Read More
Help! My Company's Caller ID is Labeled as Spam
Help! My Company's Caller ID is Labeled as Spam Call Labeling and Blocking Back Story In today’s world, the rise in the number of robocalls has become a major issue affecting many...
Read More
STIR SHAKEN Carriers are Not All the Same
STIR SHAKEN Carriers are Not All the Same The passage of STIR/SHAKEN legislation signaled a seismic change for consumers, contact centers, and carriers alike. Although the...
Read More
5 Tips for Turning Up an Elastic SIP Trunk for a Dialer
5 Tips for Turning Up an Elastic SIP Trunk on a Dialer I recently sat down with Jon Olson, QVD’s Senior Network Operations Center (NOC) Technician, to discuss his recent experiences...
Read More
The West is Won with STIR/SHAKEN Plus Intelligence
The problem starts when almost no one picks up the phone when your outbound call center team is making calls. Your dialer team turns up the dialer, increasing dials per hour. Your...
Read More
Will STIR/SHAKEN Attestation Ever Eliminate Robocalls?
Will STIR/SHAKEN Attestation Levels Ever Eliminate Robocalls? Consumers and legitimate businesses have long decried the curse of robocalls. They are time-consuming and wildly annoying...
Read More
What are the STIR/SHAKEN Attestation Levels and What Do They Mean?
STIR/SHAKEN Attestation levels were developed by the Robocall Taskforce, established by the Federal Communications Commission in response to the overwhelming problem of illegal...
