Want to increase answer rates? Here’s a scenario: Today I received a call from a number I didn’t recognize. Like most of us do, I declined the call. Thirty seconds later, my phone...
July 1 will be here before we know it. If your calls are not digitally signed with full attestation to meet the STIR/SHAKEN regulatory standards right now, it is time to take action.
As a call center, your main objective is to have calls successfully reach your client’s customers. With less than four months remaining before the deadline for the TRACED Act’s...
Aurora, NE (February 11th, 2021) Quality Voice & Data, Inc. (QVD) announces that the webinar recording “What Call Centers Need To Know About STIR/SHAKEN” was presented to BPESA members...
The TRACED ACT is rapidly changing how carriers and call centers operate. It requires full network adoption of STIR/SHAKEN by all carriers in 2021 and directly influences your contact...
QVD announced today that it is one of the first telephone carriers authorized by the STIR/SHAKEN governing authority to digitally sign calls with full attestation for its customers.