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August 23, 2024 /
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Avoid the FTC Blacklist With Proper Caller ID Management
By Angela Garfinkel, Principal of Quality Voice & Data On August 1, the Federal Trade Commission (FTC) issued a press release stating it would begin using consumer compliants to...
Why Use Texting in Your Telemarketing Services Campaign
By Rich Hamilton, Director of Marketing & Product Development In the beginning, there were phone calls. Then there were call centers to handle those phone calls. More recently,...
QVD Exhibiting at Call Center Week – June 2017
Quality Voice & Data will be exhibiting at Call Center Week 2017, from 6/26/2017 through 6/30/2017. Come visit us at booth 801 and learn more about Local Caller ID and how it can...
Quality Voice and Data Glossary of Terms
I am writing this today to give my customers and prospects a fighting chance when I’m on a roll and rambling on to explain how Caller ID works, for example. It’s easy for me to forget...
Outbound Marketing Firm Recognized for Leadership and Innovation
April 7, 2017 (Aurora, NE) The Quality Voice & Data team were the recipients of two awards during the Professional Association for Customer Engagement (PACE) convention and expo in...
Caller ID Management for Call Center Professionals
By Kelsey Olsen, Director of Enhanced Telecom Services Many outbound telemarketing call centers know the value in using local caller ID numbers. Managing the Local Caller ID phone...
Local Presence
Using targeted area codes to create a local presence can give your company the competitive edge. Our service is designed to ensure proper caller ID delivery with name display for...
How Caller ID Works
Dean Garfinkel, telecommunications industry expert, explains how Caller ID works By Angela Garfinkel Request a Free Trial Federal regulations require telemarketers to transmit accurate...
The Compliance Phone: Prevent TCPA Class Action Lawsuits
By Dean Garfinkel, President of Quality Voice and Data If you place telemarketing calls to wireless phone numbers (and VoIP numbers), be aware that you must place the calls using a...
Use a Local Caller ID Number to Increase Answer Rate
Using Caller ID with name is critical to providing a transparent customer experience. Using a local caller ID number will help to increase answer rate. Here are four scenarios Scenario...
