By subscribing to our Real-Time Caller ID Reputation Monitoring service, we use proprietary methodology, third party data sources, and real intelligence to identify when a Caller ID Number goes bad. What do we mean by ‘goes bad’? A number that is labeled as Spam Likely, Telemarketer, or Fraud Call is identified as a bad number by our system. Also, if a number has an answer rate that is statistically lower than your other assigned numbers, we will review the number to identify if it should be classified as bad or augmented.
In addition to detailed reports from our team of analysts, you will also receive recommendations for replacing bad numbers. The replacements in some cases can even be automated for your convenience.
If a phone number is important to your business and it is mislabeled, we can help. We call it our Remediation Service.
For example, maybe you are told by a customer or prospect that your primary business phone number is coming up on their device as ‘spam likely’. We call this a negative reputation label. Our team of experts will lead a remediation effort to change how a phone number is labeled in the telecom network across the U.S. As a SHAKEN Service Provider, we have direct relationships with the Certificate Authority as well as major carriers and analytic providers. Let us help you solve your most complex blocking and labeling challenges today.
Let us discuss your specific, unique needs with you today. Click here to schedule a call with Steve Eveland, VP of Sales.