Caller ID Spam Remediation is a sister solution to our Real-Time Monitoring service. It happens to many clients. Someone makes the mistake of using a primary business phone number as a Caller ID number in the outbound dialer. The primary business number is blocked and labeled, making it virtually impossible to make an outbound contact with that number.
The team at QVD will help you through a remediation process, clearing the reputation of the phone number. As a SHAKEN Service Provider, we have relationships throughout the telephone ecosystem, easing the frustrating process of getting a number off a ‘bad list’.
The most common example is this: A company is told by a customer or prospect that their primary business phone number is coming up on a device as ‘spam likely’. We call this a negative reputation label. Our team of experts leads a remediation effort to change how a phone number is labeled in the telecom network across the U.S. As a SHAKEN Service Provider, we have direct relationships with the Certificate Authority as well as major carriers and analytic providers. Let us help you solve your most complex blocking and labeling challenges today.
Let us discuss your specific, unique needs with you today. Click here to schedule a call with Steve Eveland, VP of Sales.