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Increase Your Caller ID Reputation Today with Caller ID Spam Remediation

Is Your Business Phone Number Showing up as Scam Likely or Scam?

Caller ID Spam Remediation is a sister solution to our Real-Time Monitoring service.   It happens to many clients.  Someone makes the mistake of using a primary business phone number as a Caller ID number in the outbound dialer.  The primary business number is blocked and labeled, making it virtually impossible to make an outbound contact with that number.

The team at QVD will help you through a remediation process, clearing the reputation of the phone number.  As a SHAKEN Service Provider, we have relationships throughout the telephone ecosystem, easing the frustrating process of getting a number off a ‘bad list’.

Plus, in addition to providing monitoring & remediation for your existing numbers, we also sell Clean DIDs.  Why is this important?  When your outbound call team isn't speaking to anyone, this will cause a death spiral for your outbound program.  You know that higher outbound call connection rates equate to higher profits— and that can be achieved with clean phone numbers provided by Quality Voice & Data.  Plus we scrub your new outbound DIDs before you deploy them to ensure they aren't already being labeled as spam, scam or telemarketer.  Did you know that more than 30% of ‘new’ numbers sold already have preexisting labels attached to them?  Our team weeds out those bad numbers before they are assigned to you.  

 

Caller ID Spam Remediation
Caller ID Spam Remediation is a sister solution to our Real-Time Monitoring service.
Your Reputation is Crucial
It happens. Someone makes the mistake of using a primary business phone number as a Caller ID number in the outbound dialer, resulting in the number being blocked or labeled. We know how to get the number off the ‘bad list’.
Our Relationships Make a Difference
Our team of experts will lead a remediation effort to change how a phone number is labeled in the telecom network across the U.S. As a SHAKEN Service Provider, we have strong relationships with the major carriers and the analytics companies.

How do you know if you have a Caller ID SPAM Remediation need?

Here are the 3 ways that you can tell if you have a potential SPAM Remediation need: 
(1) Your customers and/or prospects are telling you that the Caller ID says Spam Likely, Scam Likely, Telemarketer, or something equally as bad. 
(2) Your outbound call answer rate has dropped.  Answer rate is defined as the number of live calls answered by a real person divided by the number of outbound dials made.  
(3) The number of busy signals has increased significantly - a sign that a telecom carrier is blocking your calls.  

The most common example is this:  A company is told by a customer or prospect that their primary business phone number is coming up on a device as ‘spam likely’.  We call this a negative reputation label.  Our team of experts leads a remediation effort to change how a phone number is labeled in the telecom network across the U.S.   As a SHAKEN Service Provider, we have direct relationships with the Certificate Authority as well as major carriers and analytic providers.  Let us help you solve your most complex blocking and labeling challenges today.

Let us discuss your specific, unique needs with you today.  Click here to schedule a call with Steve Eveland, VP of Sales.

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10
Years of Experience
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Billion Calls Processed
180
Awards Winning
48
(%) Increase in Answer Rates
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