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With more than 30 years of experience in technology, telecom and business process management, our team delivers creative & insightful tips. Stay up to date with the latest in outbound calling strategies & the STIR/SHAKEN Framework.
The TRACED ACT is rapidly changing how carriers and call centers operate. It requires full network adoption of STIR/SHAKEN by all carriers in 2021 and directly influences your contact rates. ...
If the rise in unwanted calls isn’t a big enough irritation, the spoofing of numbers and changing Caller ID’s is. This deception and annoyance have led consumers to not answer their ...
Aurora, NE (July 21, 2020) Quality Voice & Data, Inc. (QVD) is pleased to announce Steve Eveland has joined the organization as Vice President of Sales. Eveland’s primary responsibility is ...