Dean Garfinkel
Well-known within the telecommunications and teleservices industries, Garfinkel has more than 30 years’ experience in a wide range of technologies, including TDM, SS7, IP, WIFI and Wireless, and specializes in value-added solution development. Garfinkel invented TeleBlock®, a patented call routing system, which has become a national telecom standard and is sold by telecom giants like AT&T, Verizon, CenturyLink and Windstream. In 2017, he also developed a patented text solution for businesses called TextBetter®. He is a leading expert on telecommunications, Caller ID and Do Not Call compliance, and is a regular speaker within the industry circuit. Past member of the National Board of Directors and Treasurer of the Professional Association for Customer Engagement. He was instrumental in developing and implementing the Self-Regulatory Organization (SRO), which has been credited by the Federal Trade Commission as a positive step in the teleservices industry.