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Led by Dean Garfinkel, a nationally recognized call center expert with over 30 years of experience in technology, telecom & business process management,
Quality Voice & Data provides customers with the tools they need to successfully execute outbound calling campaigns.

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Latest News

With more than 30 years of experience in technology, telecom and business process management, our team
delivers creative & insightful tips. Stay up to date with the latest in outbound calling strategies & the STIR/SHAKEN Framework.
STIRSHAKEN Read More

Meeting the STIR/SHAKEN Regulatory and Compliance Requirements for Call Centers

July 1 will be here before we know it. If your calls are not digitally signed with full attestation to meet the STIR/SHAKEN standards right now, it is time to take action.   Why ...
May 21, 2021 / 0
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Call Centers – Are you prepared for STIR/SHAKEN?

As a call center, your main objective is to have calls successfully reach your client’s customers. With less than four months remaining before the deadline for the TRACED Act’s regulatory ...
March 18, 2021 / 0
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STIR/SHAKEN Experts Tapped To Present “What Call Centers Need To Know About SHAKEN/STIR” to BPESA members

Aurora, NE (February 11th, 2021) Quality Voice & Data, Inc. (QVD) announces that the webinar recording “What Call Centers Need To Know About SHAKEN/STIR” was presented to BPESA members in conjunction with Mac ...
February 13, 2021 / 0