July 26, 2011 / Written by Angela Garfinkel

Even before passage of the Truth in Caller ID Act, FCC rules required telemarketers to pass accurate caller ID information. FCC caller ID rules specifically require that a telemarketer transmit or display its telephone number or the telephone number of the seller on whose behalf the telemarketer is calling, and, if possible, its name or the name and telephone number of the company for which it is selling products or services.

In addition, the FCC rules require telemarketers to display a telephone number that can be called during regular business hours to ask to no longer be called.

Enhanced DialerID helps telemarketers comply with the FCC Caller ID rules and is in full compliance with the Truth in Caller ID Act. Enhanced Dialer ID is available from QCS (www.enhanceddialerid.com). We have more than 3000 phone numbers available across virtually every geographic market in the U.S. Since Enhanced DialerID’s inception in 2007, hundreds of telemarketers have gained the competitive advantage of transmitting a local phone number into the markets they dial into. The competitive advantage comes in two forms: first, the local phone number is associated with the CNAM database and the telemarketer can control the name that is displayed; second, by displaying a local phone number (not a toll free or out of area number), consumers and business people are more likely to answer the phone. In fact, campaigns using Enhanced DialerID local numbers have been found to increase the answer rate by 22-25% and companies can penetrate their lists higher than before due to a better contact rate.

by Dean Garfinkel

Want to learn more? Call Dean Garfinkel at 516-656-5115 to find out how you can get local Caller ID numbers for only $2.00 per number, per month.

Visit the product web page to learn more.  Or call 866-656-5111


Written by Angela Garfinkel

Angela Garfinkel, Director at Quality Voice and Data, brings over 30 years of experience in call center and business process outsourcing. Well known in the telemarketing and telecommunications industry, she co-authored a course for The Direct Marketing Association and actively participates in professional groups like PACE. Her educational background includes an MBA and an undergraduate degree in Telecommunications Management from the University of Nebraska.