Practical explainers on Branded Calling ID™, STIR/SHAKEN attestation, and answer-rate protection from the team building QVD.
non-atds compliance phone
QVD's Compliance Phone is a standalone non-ATDS device for wireless calling, backed by a 288-page legal opinion and built-in Do Not Call blocking, that's easy to deploy in small numbers.
local caller id name display answer rate
Four caller-experience scenarios show why an unnamed 800 number gets ignored while a local number paired with a recognizable name gets answered and converted.
non-atds compliance phone tcpa
QVD's Compliance Phone lets a single user place calls to wireless numbers without prior express written consent, backed by a legal opinion letter on its non-ATDS design.
caller id best practices telemarketing
The Caller ID do's and don'ts outbound telemarketing teams often skip: which numbers to use, how to pair CNAM names correctly, and dialing rules that keep complaints down.
pace convention 2016 recap
QVD's team recaps the 2016 PACE convention in Orlando, where Kelsey Olsen was a Customer Engagement Professional award finalist and TCPA compliance topped the agenda.
caller id name display conversion rate
Pairing a Local Caller ID number with a display name answers 'who is calling' before the phone is even picked up, lifting both answer rate and sales conversion.
local caller id name display
Why pairing a Local Caller ID number with a CNAM display name adds 12% more answer rate on top of the local-number lift, and how the CNAM lookup actually works.
fcc telemarketing blacklist tool
How the FCC's unverified telemarketing complaint blacklist can get your Caller ID numbers blocked, and how QVD's Blacklist Alert Service flags and swaps affected numbers.
tcpa fcc declaratory ruling summary
A summary of the FCC's July 2015 TCPA Declaratory Ruling, from the expanded autodialer definition to reassigned-number liability and consent revocation rules.
local presence outbound calling strategy
A strategy for pairing Local Caller ID numbers with a display name so outbound calls read as a known brand instead of a random 800 number, lifting both answer rate and conversions.