qvd pace convention 2015
Quality Voice & Data at the 2015 PACE Convention and Expo
Quality Voice & Data's Kelsey Olsen and team joined the 2015 PACE Annual Convention and Expo in Atlanta to showcase the company's newest Caller ID products.
Guides to Caller ID Reputation and Branded Calling
Practical explainers on Branded Calling ID™, STIR/SHAKEN attestation, and answer-rate protection from the team building QVD.
All articles
local caller id case study answer rate
Case Study: Local Caller ID Increased a Client's Answer Rate by 28%
A 45-day split test pairing a local Caller ID number against a toll-free control lifted one outbound telemarketing client's answer rate 28% and raised sales per hour.
quality voice data enhanced telecom director
Quality Voice & Data Names Kelsey Olsen Director of Enhanced Telecom
Kelsey Olsen was appointed Director of Enhanced Telecom Services at Quality Voice & Data as the company expanded its Class 5 switch and carrier network infrastructure.
national do not call registry anniversary
Ten Years of Do Not Call: A Decade of Call Center Compliance
As the National Do Not Call Registry turns ten, Quality Voice & Data reflects on a decade of call center regulatory compliance and the best practices that came out of it.
brandguard caller id solution
New Cloud-Based BrandGuard Solution Protects Your Brand on Outbound Calls
QVD's BrandGuard Connect pairs branded Calling ID, DNC-reducing messaging, and a centralized callback IVR to protect a seller's brand across every telemarketing vendor.
director of implementation qvd
Quality Voice & Data Appoints Rich Hamilton as Director of Implementation
Quality Voice & Data named Rich Hamilton Director of Implementation and Team Improvement Leader, overseeing new-program rollout, training, and continuous improvement.
local caller id outbound telemarketing
Using Local Caller ID for Outbound Telemarketing Campaigns
Why an 800 number reads as 'telemarketer' before the call even connects, and how switching to a matching local Caller ID number moved one client's conversion rate up 30%.
fcc caller id rules for telemarketers
FCC Caller ID Rules for Telemarketers: What Compliance Requires
What the FCC's Truth in Caller ID Act requires telemarketers to transmit, and how a compliant local Caller ID number can also lift outbound answer rates.