Provisioning & scaling
Add seats and capacity as campaigns grow, without standing up new servers.
Voice Infrastructure
VICIdial Dialer Hosting
Run VICIdial without managing servers. QVD hosts and manages your dialer — and because we are the carrier, your calls are delivered and authenticated by the same team.
- STIR/SHAKEN authorized since 2021
- FCC Section 214 carrier
- All 4 CTIA BCID™ roles
- A-Level attestation
- Direct carrier termination
Fully managed dialer
We handle hosting, scaling, and upkeep so your team runs campaigns instead of maintaining infrastructure.
What's included in managed hosting
Security patching & upkeep
OS and VICIdial updates applied on your behalf, on a maintained schedule.
24/7 infrastructure monitoring
Server health, uptime, and performance watched around the clock.
Backup & recovery
Regular backups so campaign data and configuration are never a single point of failure.
The only host that also delivers your calls
Most hosts hand your traffic to someone else for termination. We deliver it ourselves with A-Level attestation and reputation support built in.
- A-Level STIR/SHAKEN attestation on outbound calls
- Direct carrier termination, not a third-party handoff
- Caller ID reputation monitoring built in
- One vendor for hosting and call delivery
Bare-metal infrastructure, white-glove support
99.99%
uptime on our US-based cloud infrastructure
<30 days
typical deployment from kickoff to live campaigns
130+
years of combined telecom and call-center expertise
VICIdial hosting: common questions
What is VICIdial?
VICIdial is a powerful open-source contact center platform for managing inbound and outbound calling campaigns, giving teams control over dialing modes, workflows, agent scripting, routing, and reporting.
How is QVD's VICIdial hosting different from other hosts?
Most hosts stop at the server. QVD also owns the call path: because we're a SHAKEN-authorized carrier, we can deliver, authenticate, and monitor the calls your hosted dialer places — one team instead of a hosting vendor and a separate carrier pointing fingers at each other.
How long does it take to get a hosted VICIdial environment live?
Deployment is typically under 30 days from kickoff, customized to your campaigns, scripts, and integrations.
Can my hosted VICIdial setup scale with my team?
Yes. Hosting is built to scale down for smaller teams or up for enterprise and Fortune 500 operations, with provisioning and capacity added as campaigns grow.
Running VICIdial today?
See how a carrier-hosted dialer compares to your current setup.
Talk to a SHAKEN-authorized carrier
Get more of your calls signed, delivered, and answered. Our team typically responds within 24 hours.