Led by a team of nationally recognized call center experts with over 130 years of combined experience in technology, telecom, and business process management, Quality Voice & Data provides customers with the tools they need to successfully execute outbound calling campaigns.
President & CEO
25+ Years Telecom & Engineering Executive
Joe Scarpelli is the President & CEO of Quality Voice & Data, Inc., a leader in reputation-based VoIP telecom and contact center solutions. With more than 25 years in telecom and engineering, Joe has helped pioneer VoIP services, contact center technology, and dial strategy innovation.
Schedule time with Joe
Guy Scarpelli, Director of Quality Voice & Data and President of CTC TeleServices and CTC Telefund, has nearly 40 years of expertise in call centers and fundraising. Specializing in B2B and consumer calling, he manages call center programs and vendor relations, and has led political polling campaigns for over three decades.
Executive Vice President
15+ Years Telecom & Sales
Kelsey leads a cross-functional team managing sales, client services, and support for telecom solutions like local Caller ID and Branded Calling ID™. They have helped drive strong growth by aligning delivery, customer success, and expansion strategy.
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SVP of Sales & Growth
25+ Years Building & Leading Sales Across Telecom
Mike leads a diverse team focused on driving revenue through direct sales, strategic partnerships, and innovative go-to-market strategies. He is known for rolling up his sleeves, building scalable programs, and delivering real results. Outside of work, Mike enjoys hiking, fishing, and has a passion for motorsport.
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Jon leads our NOC department, handling everything from technical deep dives to phone provisioning and bulk operations. A technical and analytical thinker, he is always finding unique ways to help solve our customers' problems.
Amy Morris joins us from the University of Nebraska and has been with Quality Voice & Data for over four years. She is highly analytical and detail oriented.
Karl joined Quality Voice & Data in January 2025. He has over 20 years of experience managing IT departments in the telecommunications space. We are lucky to have Karl on our team.