I want to…

Replace My Outbound Carrier

If answer rates are sliding or support is slow, your carrier may be the problem. Here's what to look for in a replacement and how switching actually works.

What to evaluate

Ask any provider these four questions

Direct A-Level attestation

Does the carrier sign your calls directly at the highest STIR/SHAKEN tier, or hand them off to someone else first?

No aggregator in the path

Aggregators and resellers are where attestation tokens get stripped or downgraded before the call reaches the carrier.

Reputation remediation

When a number gets flagged, does the provider diagnose and fix it — or just forward you a ticket number?

A named account expert

Who do you actually call at 7 AM on a Monday when a critical number goes bad?

How switching works

Ported numbers, run alongside your current setup

We port your existing numbers, set up authenticated direct routing, and run alongside your current carrier so the switch doesn't interrupt live campaigns. Nothing about your numbers or identity changes — only the delivery underneath.

  • Port existing numbers at no disruption
  • Run in parallel during the transition
  • Cut over once authenticated routing is verified
See Direct Carrier Termination
“Only a phone company can truly impact the delivery of your calls. We built QVD from the ground up to solve exactly this problem: direct, authenticated, carrier-level termination.”
Joe ScarpelliPresidentQuality Voice & Data
38%

Average answer-rate lift for TCC™ clients

130+ yrs

Combined telecom & call-center expertise

Billions

Of calls processed in the last year