Trusted Call Completion®

By combining highest level of Caller ID authentication with real-time Monitoring & Remediation, QVD ensures your calls are not accidentally blocked or labeled as spam.
Our solution includes dedicated local Caller ID numbers, elastic SIP trunking, real-time Monitoring & Remediation services.

LOCAL CALLER ID NUMBERS

We maintain a robust inventory of telephone numbers in every market that are vetted in real-time against a leading authentication hub, so they’re not blocked/ labeled as spam.

ELASTIC SIP TRUNKING

As an Authorized STIR/SHAKEN Service Provider Company, QVD terminates directly to other SHAKEN carriers, digitally signing & delivering your calls with full attestation

Real-Time Monitoring

We monitor – in real time – how your calls appear on all major wireless handsets; gaining immediate insight into when your Caller ID number(s) are mislabeled or potentially blocked.

Instant Remediation

In the event of a mislabel or potential blocked decision, we will remediate the situation in real-time, defending how your calls appear on over 50% of the wireless handsets in the USA.

Industry-Leading Authentication

We register, store & monitor our customers against the industry’s leading authentication hub, that relies on real-time network data for over 1BN daily call events across more than 400 carriers.

TrustedCaller™ Program

As a TrustedCaller™, we can digitally sign & deliver your calls with the highest-level attestation designated by the STIR/SHAKEN framework, known as “Full” or “A” Attestation.

MONITORING & REMEDIATION

We provide Caller ID monitoring and remediation for every Caller ID number we assign to you. We monitor – in real time – how your calls appear on all major wireless handsets. We provide instant remediation to defend how your calls appear on over 80% of the wireless handsets in the USA.

How It Works

Our telephone numbers are registered & stored in a leading authentication hub that relies on real-time network data for over 1 billion daily call events across more than 400 carriers

Why It Works

Using the same authentication hub, we monitor your numbers in real-time; gaining immediate insight into when your Caller ID number(s) are mislabeled or potentially blocked

What You Get

As a result, we can remediate a potential block or mislabel decision in real-time on over 50% of the wireless handsets in USA; on the balance of handsets, we implement call strategies that work

TrustedCaller™ Program

To participate in Trusted Call Completion®, your organization must be a registered member of our TrustedCaller™ program.

Being a TrustedCaller™ allows us to introduce your organization to the telephony ecosystem as a Legitimate Caller

As part of this process, we will require you to complete a third-party verification process, which essentially validates your organization as legitimate and affirms your intentions align with the overall spirit of the TRACED ACT & STIR/SHAKEN Framework

Want to learn more? Request a free quote or call us directly (888) 656-5111. We'd love to hear from you.