Direct carrier termination
No aggregator hand-off across millions of calls — a single accountable carrier owns delivery end to end.
Who we help
Enterprise Contact Centers
At enterprise scale, small answer-rate changes move real revenue. QVD delivers carrier-grade calling and the analytics to manage it.
The levers that move real revenue at enterprise volume
A-Level attestation at scale
Every call signed at the highest STIR/SHAKEN tier, no matter how many numbers or campaigns are running.
Reputation management, fleet-wide
Continuous monitoring across every number in your program, not a sample or a spot check.
Performance analytics
See performance by number, campaign, region, and carrier so your team can act with context.
Trusted by teams running on
Microsoft Teams
Azure
AWS
Salesforce
HubSpot
Zoho
CTIA
Khomp
Not a dashboard for its own sake
See what's happening
Performance broken down the way your team already works
Answer rate, attestation level, and reputation status by number, campaign, region, and carrier — not a single aggregate dashboard that hides where the problem actually is.
- Number-, campaign-, and region-level views
- Carrier-by-carrier delivery performance
Act on it
One accountable team when something needs to change
When a number needs remediation or a campaign's delivery dips, you reach a named account team — not a ticket queue routed through multiple vendors.
- A named account expert, not a queue
- Remediation without a vendor hand-off
“What we love most about the QVD team is how easy it is to get them on the phone to work through any issues we have. No ticket queues. No customer support reps handling our issues.”
38%
Average answer-rate lift for TCC™ clients
130+ yrs
Combined telecom & call-center expertise
Billions
Of calls processed in the last year
Governance at scale, not a compliance department replacement
Enterprise contact center programs typically span multiple business units, states, and sometimes countries, each carrying its own layer of TCPA, state mini-TCPA, and industry-specific calling rules. QVD isn't a compliance function and doesn't centralize consent or list management on your behalf — that governance stays with your organization.
What we centralize is the carrier accountability underneath all of it: STIR/SHAKEN attestation and Robocall Mitigation Database registration handled consistently across every number and location, instead of varying by whichever regional vendor a given business unit happened to inherit. For an enterprise managing regulatory exposure across dozens of number pools, having one carrier accountable for the entire delivery layer closes a gap that a patchwork of regional providers usually leaves open — and it gives your legal and IT teams a single point of contact when a regulator or carrier partner asks how a specific call was authenticated, instead of tracing it back through whichever vendor happened to own that region at the time.
What telecom and IT leaders ask
How does STIR/SHAKEN attestation work across a multi-location enterprise?
Each originating number needs to be registered and signed by an authorized carrier, which gets more complex as an enterprise adds locations, business units, and number pools. We handle that registration and signing centrally so attestation stays consistent across the whole footprint instead of varying by location or legacy vendor.
Are we responsible for Robocall Mitigation Database registration?
The FCC's Robocall Mitigation Database registration is a carrier-level filing, and as your originating carrier QVD's registration covers the traffic we deliver. Your team doesn't need a separate filing for calls placed through us.
Can analytics be segmented by business unit for internal compliance reporting?
Yes. Performance and reputation data can be broken out by number, campaign, region, and carrier, which most enterprise programs map directly to business unit or cost-center reporting without extra integration work.
How does QVD handle a multi-vendor telecom stack during a phased migration?
Most enterprise migrations run in phases — one region or business unit at a time — with QVD and the incumbent carrier running in parallel until each phase is validated. There's no requirement to cut the whole stack over at once.
What SLA or accountability structure applies at enterprise volume?
Enterprise programs get a named account team rather than a shared support queue, with performance visibility down to the number and campaign level so an issue in one region doesn't require escalating through a generic ticketing system to get resolved.