Business identity verification
Legal business name, address, EIN or business registration details, and a website that supports your calling use case.
Getting started
Branded Calling ID™ Registration: How to Register Business Outbound Calls
How registration works, from business vetting and number validation to STIR/SHAKEN readiness and pre-launch testing, so your outbound calls are recognized and answered.
The vetting and provisioning process behind every branded call
Branded calling registration is the vetting and provisioning process that authorizes your business to attach verified Rich Call Data — your name, logo, and call reason — to authenticated outbound calls. Carriers and the branded calling ecosystem require this registration so only legitimate, verified businesses can brand their outbound calls. Registration is what stands between “an unknown number” and a recognizable, trusted call display.
What you need to register branded outbound calls
Most of registration is verification. Gathering the following ahead of time is the fastest way to move from application to live branded calls.
Number validation
The phone numbers you plan to brand are validated to confirm you're authorized to use them for outbound calling.
Logo and brand documentation
A high-resolution logo that meets display specifications, plus trademark or brand-ownership documentation where required.
Authorized signer
A named representative empowered to confirm and attest to the branded calling profile on the company's behalf.
Call use case
Why you call and the call reasons you want displayed, such as appointment reminders or account follow-up.
STIR/SHAKEN readiness
Your call path reviewed so outbound calls can be signed with A-Level attestation through carrier infrastructure.
Rich Call Data setup
Your verified name, logo, and call reason configured as RCD and mapped to your authenticated calls.
Testing before launch
Test calls placed across supported carriers and devices to confirm display renders correctly.
The branded calling registration process
- Application and documentation: submit your business documentation, authorized signer information, logo and brand assets, calling use case, and the numbers you want to brand.
- Business and brand vetting: your business identity, number rights, and brand entitlement are reviewed and verified.
- Authentication and Rich Call Data configuration: your call path is configured for A-Level STIR/SHAKEN attestation and your branded profile is provisioned.
- Testing and validation: test calls confirm your branded display appears correctly across supported carriers and devices.
- Launch and monitor: once validated, branded calling goes live and QVD continues to monitor caller ID reputation and support remediation.
< 3 weeks
Typical time from application to live branded calls
A-Level
STIR/SHAKEN attestation on registered calls
1
Team managing registration end to end
The full call path, not just the display
Some providers only manage the branded display. QVD owns the full call path, so your registration is tied to authenticated delivery and ongoing reputation support.
All four CTIA Branded Calling ID™ partner roles
Authorized by CTIA as Onboarding Agent, Vetting Agent, Signing Agent, and Originating Service Provider — one of only two companies on the roster holding every role, so registration never leaves QVD.
Authorized STIR/SHAKEN provider since 2021
An FCC Section 214 authorized carrier: registration is tied to authenticated delivery, not display alone.
A-Level attestation
The highest STIR/SHAKEN tier available, signed through carrier infrastructure.
Direct carrier termination
Fewer hand-offs between your business and the destination carrier.
Rich Call Data configuration
Your brand assets provisioned and mapped to your authenticated calls.
Caller ID reputation monitoring
Ongoing visibility into how your numbers are labeled after launch.
Spam-label remediation support
Hands-on help when numbers are mislabeled or blocked.
Named telecom experts
A named team manages your registration, not a ticket queue.
Frequently asked questions about Branded Calling ID™ registration
Do I need to register every phone number I call from?
Yes. Each number used for branded outbound calling is validated and enrolled so it is authorized to display your verified brand.
Can I use my existing business numbers for branded calling?
In many cases, yes. QVD can review your existing numbers, validate eligibility, and enroll them rather than requiring new numbers.
What documents do I need to register?
Typical requirements include business identity documentation, authorized signer information, a logo or brand assets with trademark documentation, your calling use case, and the phone numbers you want to brand.
Does branded calling registration require STIR/SHAKEN?
Registration works best alongside STIR/SHAKEN. Authentication helps carriers verify that your calls are authorized, which supports trusted branded display.
What happens after my branded calling registration is approved?
After approval and testing, your branded calls go live on supported carriers and devices. QVD continues to monitor caller ID reputation and helps remediate any issues.