- (888) 656-5111
- [email protected]
Call Us
(888) 656-5111
Mail Us
Call Centers Archives | Quality Voice & Data
Read More
STIR/SHAKEN Compliance Deadline Update
By Angela Garfinkel, Director VoIP/IP Networks SHAKEN deadline is quickly approaching The Federal Communications Commission issued an order on December 10, 2021, that impacted all non-facilities-based ...
Read More
Is Your Telephone Carrier SHAKEN your Leg?
By Dean Garfinkel Are your calls being tokenized? Yes, your carrier says! But wait, are your tokens being delivered to the carriers that count? That is ...
Read More
How STIR/SHAKEN Helps Call Centers Increase Answer Rates & Protect Their Brand Reputation
Want to increase answer rates? Here’s a scenario: Today I received a call from a number I didn’t recognize. Like most of us do, I declined ...
Read More
Meeting the STIR/SHAKEN Regulatory and Compliance Requirements for Call Centers
July 1 will be here before we know it. If your calls are not digitally signed with full attestation to meet the STIR/SHAKEN regulatory standards right now, it ...
Read More
Call Centers – Are you prepared for STIR/SHAKEN?
As a call center, your main objective is to have calls successfully reach your client’s customers. With less than four months remaining before the deadline for ...
Read More
What Call Centers Need To Know About SHAKEN/STIR
Aurora, NE (February 11th, 2021) Quality Voice & Data, Inc. (QVD) announces that the webinar recording “What Call Centers Need To Know About STIR/SHAKEN” was presented to BPESA members ...
Read More
STIR/SHAKEN Guide for the Call Center
The TRACED ACT is rapidly changing how carriers and call centers operate. It requires full network adoption of STIR/SHAKEN by all carriers in 2021 and directly influences ...
Read More
Quality Voice & Data Attains Authorized SHAKEN Service Provider Status
QVD announced today that it is one of the first telephone carriers authorized by the STIR/SHAKEN governing authority to digitally sign calls with full attestation for ...