Category Archives: Articles

Using Local Caller ID for outbound telemarketing campaigns

By Dean Garfinkel

If your outbound telemarketing campaigns, whether B2B or B2C, are still using 8XX numbers as Caller ID then you are missing the proverbial boat, and by the way “yachts don’t suck”.

You listen to hours of recordings, schedule painful coaching sessions, constant rewriting of the pitch, your chanting the mantra “Improve Performance, Improve Performance” to bed, all to move the needle another increment. Remember when the first predictive dialer hit our industry? Boy did the needle jump. WOW! Well now there is another new technology that is causing the needle to jump again. (WOW! Again) Continue reading

FCC Caller ID Rules for Telemarketers

by Dean Garfinkel

Even before passage of the Truth in Caller ID Act, FCC rules required telemarketers to pass accurate caller ID information. FCC rules specifically require that a telemarketer transmit or display its telephone number or the telephone number of the seller on whose behalf the telemarketer is calling, and, if possible, its name or the name and telephone number of the company for which it is selling products or services.

In addition, the FCC rules require telemarketers to display a telephone number that can be called during regular business hours to ask to no longer be called.

Enhanced DialerID helps telemarketers comply with the FCC Caller ID rules and is in full compliance with the Truth in Caller ID Act. Enhanced Dialer ID is available from QCS (www.enhanceddialerid.com). We have more than 3000 phone numbers available across virtually every geographic market in the U.S. Since Enhanced DialerID’s inception in 2007, hundreds of telemarketers have gained the competitive advantage of transmitting a local phone number into the markets they dial into. The competitive advantage comes in two forms: first, the local phone number is associated with the CNAM database and the telemarketer can control the name that is displayed; second, by displaying a local phone number (not a toll free or out of area number), consumers and business people are more likely to answer the phone. In fact, campaigns using Enhanced DialerID local numbers have been found to increase the answer rate by 22-25% and companies can penetrate their lists higher than before due to a better contact rate.

Want to learn more? Call Dean Garfinkel at 516-656-5115 to find out how you can get local Caller ID numbers for only $2.00 per number, per month.

Visit the product web page to learn more.  Or call 866-656-5111